How to cancel key person insurance, and what you get back
How to cancel key person insurance is set out in the insurer's own policy documents.
Legal & General's says you can cancel at any time, refunds premiums if you cancel within 30 days, and gives nothing back on monthly premiums after that (Legal & General ↗).
This guide covers what the documents say, and what to weigh before you cancel.
Every claim here is our summary of a named external source, linked beside it. Sources change: check the wording at the link before you rely on it.
How to cancel key person insurance: the key facts
The policies in this guide are term cover, and Aviva's says it has no cash-in value at any time (Aviva ↗), so cancelling releases no money.
Each card is from an insurer's policy document; your own policy's documents are the authority for it.
- At any time
You can cancel the policy at any time (Legal & General ↗).
- First 30 days
Premiums paid are refunded (Legal & General ↗) (Aviva ↗).
- Monthly, later
No money back if you cancel later and pay monthly (Legal & General ↗).
- Annual, later
A proportionate refund of the annual premium (Legal & General ↗).
- No cash value
Aviva's policy has no cash-in value at any time (Aviva ↗).
- Cover ends
The policy ends before its expiry date if it is cancelled (Legal & General ↗).
Reasons to cancel key person insurance
The most common trigger is the key person leaving.
Legal & General's technical guide says that if a key person leaves or retires before the end of the term, the business can stop paying and let the policy lapse, keep paying to the end of the term and receive a capital sum on a claim, or assign the policy to the key person, who becomes its legal owner (Legal & General ↗).
Royal London says the company may cancel the plan as it is no longer needed, or gift it to the key person.
It warns the assignment could be treated as a benefit in kind and may give rise to capital gains tax on a claim, and recommends professional tax advice (Royal London ↗).
There is a tax angle too.
For the premiums to be deductible, HMRC says the term should not extend beyond the employee's usefulness to the company (HMRC ↗).
The three routes are Legal & General's; the tax notes are Royal London's and HMRC's. Take tax advice on your case.
How to cancel: step by step
The documents describe a short process.
Legal & General's policy summary says: to cancel or claim, get in touch using the contact details in the policy summary (Legal & General ↗).
What you get back depends on when you cancel and how you pay (Legal & General ↗).
We found no published notice period or form for business policies, so we do not describe one.
Ask the insurer, or the adviser who arranged the policy, what it needs from the company.
Contact
Get in touch with the insurer
Using the contact details in the policy summary. The company owns the policy, so the company cancels it.
Timing
Check if you are within 30 days
Legal & General and Aviva refund premiums paid if you cancel within 30 days.
Refund
Check how you pay
Later on, Legal & General gives no money back on monthly premiums, and a proportionate refund on annual ones.
Cover
The cover ends
Nothing is paid for anything after that, and there is no cash value to collect.
The company is the plan owner (Royal London ↗). Steps from Legal & General (Legal & General ↗) and Aviva (Aviva ↗). Your insurer's documents may differ.
Before you cancel: consider these points
After the first 30 days, cancelling ends the cover and Aviva gives no money back (Aviva ↗).
If you want cover again later, it will be a new policy, and MoneyHelper says premiums depend on age, health, lifestyle and job among other things (MoneyHelper ↗).
Stopping the premiums is not a clean cancellation either.
Legal & General says cover ends 60 days after the first missed premium (Legal & General ↗); Aviva says its policy won't pay out if it has ended because premiums were not paid (Aviva ↗).
- Is the loss still there?
Cover exists for a loss of profits the business can show in the person's absence (Legal & General ↗).
- Is there a loan?
If the cover was sized to a business loan (Legal & General ↗), check the loan terms first.
- Could you cover them again?
A new policy is priced on the person's age and health at the time (MoneyHelper ↗).
- Is a smaller change enough?
Aviva lets you decrease the amount of cover, or remove optional benefits, once the policy has run six months (Aviva ↗).
Alternatives to full cancellation
Aviva's policy summary says you can remove the optional benefits, and increase or decrease the amount of cover, once the policy has been in place for at least six months.
It may change or replace the policy, or issue a new one, and may ask for medical information (Aviva ↗).
Legal & General says other changes can be requested, but a new policy may need to be set up (Legal & General ↗).
And if the key person is leaving, the policy can be assigned to them (Legal & General ↗).
Check it for yourself
Every claim on this page is our summary of one of the documents listed here.
We last checked them against the live sources on 28 September 2026.
The documents are the authority, not this page.
Insurers and HMRC update them, so validate any figure or condition at its link before you rely on it.
- Legal & General Business Life Insurance policy summary ↗Cancelling, refunds, cash value and missed premiums (QGI14406, 2026/01)
- Legal & General Key Person Protection technical guide ↗When a key person leaves or retires; the loan as a basis for cover
- Legal & General Key Person Protection (adviser) ↗Changes to a plan may need a new policy
- Aviva Business Life Insurance Options policy summary ↗Cancelling within 30 days, cash-in value, unpaid premiums and changes (AL15005 09/2026)
- Royal London: business protection tax implications ↗Cancelling or gifting the plan when a key person leaves
- HMRC Business Income Manual, BIM45525 ↗The term and the employee’s usefulness to the company
- MoneyHelper: the cost of protection insurance ↗What premiums depend on
- Royal London key person protection ↗The company is the applicant and plan owner
- Legal & General key person insurance ↗The loss-of-profits test
Cancelling key person insurance, answered
Not financial advice. This page is general information. Before buying insurance, the FCA tells consumers to check the firm on its Firm Checker (FCA ↗). For free guidance, see MoneyHelper.