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Life insurance with anxiety, what insurers ask
Life insurance with anxiety is not ruled out: Aviva says a mental health condition doesn't necessarily mean you can't get cover (Aviva ↗).
Mind says you may find it harder (Mind ↗).
This page covers what insurers ask, what can happen and what the insurance industry has promised.
Every claim here is our summary of a named external source, linked beside it. Sources change: check the wording at the link before you rely on it.
Life insurance with anxiety, the key facts
The points that matter most, each linked to the guide or law it comes from.
At a glance
- A mental health condition doesn't necessarily stop you getting life insurance (Aviva ↗)
- It can mean a higher premium or, if very severe, no cover (Aviva ↗)
- Insurers may ask about a history of stress, depression or anxiety, and treatment (Royal London ↗)
- Insurers committed to explain on request what evidence informed their decision (ABI ↗)
- An insurer can't reject your claim if you took reasonable care to answer its questions honestly (MoneyHelper ↗)
ABI figure, all individual protection; check at the link: (ABI ↗)
Can you get life insurance with anxiety?
It depends on you and on the insurer.
Aviva says having a pre-existing physical or mental health condition doesn't necessarily mean you can't get life insurance, and that outcomes can vary between insurers (Aviva ↗).
Pick a source to read what it says.
What each source says
Not necessarily a barrier
Aviva says a mental health condition doesn't necessarily mean you can't get life insurance, but it can mean a higher premium or, if it is very severe, that the insurer can't cover you (Aviva ↗).
Harder, and questions can be broad
Expect questions about treatment
Royal London says insurers may ask about your mental health, such as a history of stress, depression or anxiety, and any treatment you have had (Royal London ↗).
Industry standards
The ABI launched standards for customers with mental health conditions in health, travel and protection insurance, and gave insurers until 31 December 2021 to implement them (ABI ↗).
Summaries of each source. Check the wording at the links.
How to apply for life insurance with anxiety
Aviva says the insurer will ask a series of health questions, including about your mental health, and may ask your GP or another health care provider for more information if your condition is severe (Aviva ↗).
An insurer needs your consent to ask your GP for a report, and you can ask to see it before it is sent (Legal & General ↗) (legislation.gov.uk ↗).
Mind suggests having a doctor's report ready before you apply (Mind ↗).
Prepare
Note your history
Diagnoses, dates, medication and any therapy.
Evidence
Have a doctor’s report ready
It can help the insurer understand your case.
Support
Ask for help with the form
Insurers committed to explain why questions are asked.
Answer
Answer every question fully
Including medication and treatment, whenever asked.
Decision
Ask what evidence was used
If the decision surprises you, ask how it was reached.
Tips for getting a fair quote
The ABI's mental health standards set out what insurers committed to do, so you can ask for it (ABI ↗).
Mind suggests looking at insurers who cover people with pre-existing conditions, including mental health problems (Mind ↗), and MoneyHelper suggests a specialist broker (MoneyHelper ↗).
What insurers committed to (ABI standards)
- Help completing the application, and two or more ways to communicate with the insurer (ABI ↗)
- An explanation of the process and why questions are being asked (ABI ↗)
- Plain language, clear exclusions and signposting to support services (ABI ↗)
- On request, the evidence used to decide on your cover (ABI ↗)
Full answers protect your claim
MoneyHelper says an insurer can't reject your claim if you took reasonable care to answer its questions honestly (MoneyHelper ↗).
Mind says that if you don't answer questions about your mental health completely truthfully and your insurer finds out, this could have serious consequences (Mind ↗).
If your health changes between applying and being accepted, Vitality says to let the insurer know straight away (Vitality ↗).
If an answer turns out to be wrong
No remedy against a careful answer
The law asks you to take reasonable care not to make a misrepresentation to the insurer (legislation.gov.uk ↗). The insurer's remedies apply where the consumer breached that duty (legislation.gov.uk ↗).
It depends on what the insurer would have done
If it would not have offered cover at all, it may cancel the policy and refuse all claims, but must return the premiums (legislation.gov.uk ↗).
If it would have offered different terms, such as an exclusion, the policy can be treated as if it had those terms. If it would have charged more, it may reduce a claim in proportion (legislation.gov.uk ↗).
The policy can be cancelled
The insurer may avoid the contract and refuse all claims, and need not return the premiums, except where it would be unfair to keep them (legislation.gov.uk ↗).
Our summary of the Consumer Insurance (Disclosure and Representations) Act 2012, section 2 and Schedule 1. Read the Act at the links; it is the authority.
Specialist brokers and your rights
Mind says the Equality Act 2010 protects you from disability discrimination in England and Wales (Mind ↗).
MoneyHelper says it is important to shop around, because criteria and approaches can vary significantly between insurers, and that a specialist broker can research the market for you (MoneyHelper ↗).
If you think an insurer's risk assessment isn't based on a reliable or relevant source of information, MoneyHelper says you can challenge it under the Equality Act (MoneyHelper ↗).
Complain to the insurer first.
We do not recommend brokers or insurers.
Before you buy, the FCA tells consumers to check the firm on its Firm Checker (FCA ↗).
- Charity guidance
Mind
Its guides to insurance and mental health cover questions, cover and your rights (Mind ↗).
Open Mind ↗ - Free guidance
MoneyHelper
Its guide to buying insurance if you're ill or disabled covers disclosure, brokers and your rights (MoneyHelper ↗).
Open MoneyHelper ↗ - Brokers
Find a specialist broker
MoneyHelper points to the British Insurance Brokers' Association website to find a specialist broker (MoneyHelper ↗).
Open Find a specialist broker ↗ - Complaints
Financial Ombudsman Service
After the insurer's final response, or eight weeks, you can take a complaint to the ombudsman (MoneyHelper ↗).
Open Financial Ombudsman Service ↗
Run a business? Key person cover asks too
If your company insures you as a key person, the company applies, owns the plan and pays for it, and any payout goes to the business (Royal London ↗) (Legal & General ↗).
You are the person insured, so your mental health history is part of the application: Legal & General's adviser guide says the key person gives their own personal and medical details (Legal & General ↗).
If Aviva can't decide on a case straight away, it gives free life cover while it looks into it (Aviva ↗).
The business must also be able to show it would lose profits in your absence (Legal & General ↗).
Applicant
The company applies
The business owns the policy and pays for it. You are the person insured.
Your answers
You answer the health questions
The same care applies as for a personal policy: answer every question fully.
Underwriting
The insurer assesses the case
It may ask for more evidence before it decides, as with any application.
Sizing
The cover is sized on the business
How much cover the business can take is based on what it would lose.
Check it for yourself
Every claim on this page is our summary of one of the documents listed here.
We last checked them against the live sources on 28 September 2026.
The documents are the authority, not this page.
Insurers and HMRC update them, so validate any figure or condition at its link before you rely on it.
- Mind: getting the right insurance ↗Mental health questions, cover and a doctor’s report
- Mind: your insurance rights ↗The Equality Act, honest answers and complaints
- Aviva: can mental health conditions affect life insurance? ↗Mental health questions and possible outcomes
- Aviva: life insurance with a pre-existing condition ↗What counts, and the possible outcomes of an application
- Royal London: how lifestyle and health affect the cost of life insurance ↗Smoker definition, BMI, mental health questions
- ABI: industry standards for customers with mental health conditions ↗What insurers committed to, and by when
- Legal & General: life insurance with pre-existing medical conditions ↗What counts, what it asks, and GP reports
- Access to Medical Reports Act 1988, section 4 ↗Your right to see a GP report before it is sent
- MoneyHelper: buying insurance if you’re ill or disabled ↗Disclosure, specialist brokers, shopping around and the Equality Act
- MoneyHelper: if your insurance claim is rejected ↗Reasonable care, and complaints to the Financial Ombudsman
- Consumer Insurance (Disclosure and Representations) Act 2012, section 2 ↗The consumer’s duty of reasonable care
- Consumer Insurance (Disclosure and Representations) Act 2012, Schedule 1 ↗What an insurer may do after a careless, deliberate or reckless misrepresentation
- Vitality: life insurance with a heart condition ↗What insurers look at after a heart attack
- Legal & General: Key Person Protection technical guide ↗The key person completes the medical details and signs as the life insured
- ABI: protection claims paid in 2024 ↗Share of claims paid, and why claims were declined
- Royal London: key person protection ↗The company applies and owns the plan
- Legal & General: key person insurance ↗Owned and paid for by the business, and the loss of profits it must show
- Aviva for advisers: business life insurance options ↗Free life cover while it looks into a case
- FCA: check a firm ↗Use the Firm Checker before buying insurance
Life insurance with anxiety, answered
Not financial advice. This page is general information. Before buying insurance, the FCA tells consumers to check the firm on its Firm Checker (FCA ↗). For free guidance, see MoneyHelper.